Marc Denayer:
"Tailor-made training, with impact"
A few years ago, Marc was responsible for a comprehensive project to develop a new organization across several continents. “This involved not only soft skills, but also a significant portion of strategy, internal processes, and procedures. That is why I called upon individual trainers, including Bart. Even though they did not know each other, the collaboration went perfectly. For me, this was extra proof that Bart is a true professional.”
Marc: “Over the years, I have engaged Bart several times across various domains: from assertiveness and presentation techniques to negotiation. A number of things consistently stood out. To begin with, there is the personal approach. Instead of rattling off a standard training course, Bart resolutely chooses to tailor each session to the specific situation. For instance, during an intake interview, he listened attentively to the challenges my department was facing and the goals we wanted to achieve.”
“Bart is a natural listener,” Marc finds. “He invests sufficient time to understand the real concerns and maps out the underlying causes. In this way, he consistently penetrated to the core of the problem, defined clear objectives, and determined what was needed to achieve them.”
Immediately applicable
“Based on the intake interviews, Bart got to work and developed a training program. This was aligned with the organization, so that my employees could apply the learned techniques within the values and culture of the company. You can see that Bart is very experienced because he was always able to respond smoothly to questions, including those that were not directly related to the training topic, for example.”
“The training sessions were not only valuable but also pleasant to follow. Using drawings, exercises, and music, Bart succeeded in actively engaging employees, even when the audience was somewhat more hesitant at the start. There was never any question of boring, endless PowerPoint presentations.”