Make the difference, even when things get tense
When we work with others—colleagues, employees, customers—we want to have an impact, to persuade, motivate, and influence. But when things get tense, we often lose our edge. We help leaders and professionals develop behaviour that remains effective even under pressure.
Training rarely changes behaviour—especially not when the pressure is on.
In practice, people often know exactly what they should do. But in conversations involving resistance, tension, or conflict, they fall back into old patterns.
BrainTrain starts from a simple observation:
lasting behavioral change only happens when you go beyond techniques.
That is why we don’t just work on visible behaviour, but also on the beliefs, fears, and reflexes that drive that behaviour.
We make those patterns concrete and trainable, so people learn to make conscious choices—even under pressure.
This results in communication that works, collaboration that grows stronger, and leadership that holds steady when it matters most.
They already made the difference
Where we make the difference
We help individuals and teams grow stronger in situations where communication, leadership, and collaboration are under pressure.
Not just in theory—but visibly in practice.
And we do this in Dutch, English, and French. Both within and outside of Belgium.
And we do this in Dutch, English, and French. Both within and outside of Belgium.
Expertise & Why us?
Why organisations work with us
Many organisations invest in training but struggle to create lasting change. Because insight alone doesn’t change behaviour—especially under pressure or when resistance arises. That’s where we make the difference.
We make behaviour tangible and trainable, addressing the underlying patterns that drive it. So people don’t slip back into old habits—they develop new ones that last.
We make behaviour tangible and trainable, addressing the underlying patterns that drive it. So people don’t slip back into old habits—they develop new ones that last.
OUR GLOBAL COMMITMENT
Our contribution doesn't stop at the workplace
Every day, we work on stronger collaboration, leadership, and behavior within organizations. But real impact doesn’t stop there. That is why we are a member of 1% for the Planet.
Each year, we invest 1% of our revenue in certified projects that protect and restore our planet.
For us, this isn’t a separate effort, but a logical extension of what we do: working on systems—both human and broader—that function sustainably.
Each year, we invest 1% of our revenue in certified projects that protect and restore our planet.
For us, this isn’t a separate effort, but a logical extension of what we do: working on systems—both human and broader—that function sustainably.
Years of expertise
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Professionals trained
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Training sessions delivered
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THE METHOD
How we approach this
1. Exploratory Consultation
We start with a focused discovery session to gain a clear understanding of your context, challenges, and objectives. We look beyond what's visible to identify the underlying factors that influence collaboration and performance.
2. Targeted Training and Coaching
We develop and deliver programs tailored to real-world challenges. The focus is on observable behavior: practicing, applying, and refining new skills in realistic situations, so they remain effective—even under pressure.
3. Embedding Change
in Daily Practice
After the training, we help embed new behaviors in the workplace. Together, we identify barriers in behavior, culture, and organizational structures, and define the actions needed to make change stick.
Sustainable behaviour change requires more than training
Lasting change rarely happens when only one part of the system is addressed. At BrainTrain, we work on four levels simultaneously to create change that lasts.
Awareness
People gain insight into what drives or holds them back—from beliefs to automatic responses.
Behavior
New behaviours are practiced, refined, and reinforced in realistic situations.
Culture
Teams develop shared patterns that support change rather than block it.
Structure
We examine the processes and organisational context that either reinforce or undermine desired behaviours.
What Really Changes in the Workplace?
In our programmes, people develop behaviours they can apply immediately in their day-to-day work.
From difficult conversations to collaborating under pressure, here’s what that looks like in practice.
Addressing difficult conversations instead of avoiding them
Communicating clearly, even in the face of resistance
Taking the lead without losing control
Collaborating when tensions rise
THE PEOPLE WHO DRIVE YOUR GROWTH
The people behind BrainTrain
Our trainers combine expertise with real-world experience.
They help people develop behaviours that work—especially under pressure.
Bart Provost
Senior Trainer - Certified Mediator
Bart's passion is guiding people toward a more conscious and effective way of functioning—in terms of leadership, negotiation, and conflict management, and naturally, in the field of communication as well. Because every story begins with communication.
Bart Provost
Senior Trainer - Certified Mediator
Bart's passion is guiding people toward a more conscious and effective way of functioning—in terms of leadership, negotiation, and conflict management, and naturally, in the field of communication as well. Because every story begins with communication.
Ils Sanders
Learning Architect - Accredited Mediator
Together with you, Ils sharpens the learning objectives for your team within the organization. Her focus during facilitation is on defining shared challenges, devising creative solutions, and ensuring individual accountability in execution.
Ils Sanders
Learning Architect - Accredited Mediator
Together with you, Ils sharpens the learning objectives for your team within the organization. Her focus during facilitation is on defining shared challenges, devising creative solutions, and ensuring individual accountability in execution.
Evelyn Elaut
Backoffice Wizard
An administrative all-rounder with a hands-on mentality and a healthy dose of entrepreneurial creativity. If the answers are not readily available, she will work with you to find them. Please do not hesitate to contact her with any comments, questions, or compliments. At your service.
Evelyn Elaut
Backoffice Wizard
An administrative all-rounder with a hands-on mentality and a healthy dose of entrepreneurial creativity. If the answers are not readily available, she will work with you to find them. Please do not hesitate to contact her with any comments, questions, or compliments. At your service.
Lisbeth Peeters
Trainer - Coach
For Lisbeth, it all begins with awareness. She excels at developing, stimulating, and expanding awareness, with a particular strength in doing so from the inside out.
Lisbeth Peeters
Trainer - Coach
For Lisbeth, it all begins with awareness. She excels at developing, stimulating, and expanding awareness, with a particular strength in doing so from the inside out.
Maya Baaij
Trainer - Coach
Keywords for Maya are connection, awareness, and growth, in both theory and practice. She trains, coaches, and facilitates groups and individuals with trust and collaboration, utilizing expertise and "below the surface" observations to achieve their learning objectives.
Maya Baaij
Trainer - Coach
Keywords for Maya are connection, awareness, and growth, in both theory and practice. She trains, coaches, and facilitates groups and individuals with trust and collaboration, utilizing expertise and "below the surface" observations to achieve their learning objectives.
Linda Mahrach
Project Management Consultant - Trainer
Linda Mahrach
Project Management Consultant - Trainer
IMPACT IN PRACTICE
What do participants say?
Hear how our programmes have made a lasting difference in the workplace.
Let’s talk and why did the software not translate the feedbacks?
Let’s talk and why did the software not translate the feedbacks?
Ik klopte bij Bart aan om beter feedback te kunnen geven. Mijn verwachtingen werden volledig ingelost en zelfs overtroffen. Bart leerde mij verschillende technieken om mijn emoties de baas te blijven, helder te communiceren en ervoor te zorgen dat anderen zich niet opwinden bij negatieve feedback.
Krystyna Krywen
Language Consultant
Bart is een enthousiaste trainer die origineel en verrassend uit de hoek komt. Bovendien is hij als coach empathisch, doelgericht en to the point. Hij weet moeiteloos mensen te motiveren om aan hun persoonlijke ontwikkeling te werken.
Sabine Ballet
HR & Office Manager
Bart is een zeer competente trainer en coach die in staat is om de aandacht te trekken van een veeleisend en kritisch publiek. Hij is enthousiast, creatief en gepassioneerd door zijn vak. Daarnaast heeft hij een goed gevoel voor humor en werkt hij klantgericht. Zijn trainingen zijn een aanrader!
Fabienne Renders
Learning & Development Consultant
Bart slaagt erin om complexe relaties op de werkvloer snel en correct in te schatten en doet dit op een bijzonder integere manier. Hij reikt concrete tools aan om het maximum uit een situatie of organisatie te halen. Bart verpersoonlijkt de combo van analytisch denken en creativiteit perfect.
Veroniek De Mulder
CEO
Als manager wou ik meer inzicht krijgen in de verhoudingen tussen collega's en leidinggevenden en duidelijke richtlijnen leren geven. De opleiding van Bart heeft me geholpen om heldere structuren op te bouwen en het overzicht te bewaren met oog op ‘change’. Ook heb ik de kracht van empathie leren toepassen. Een ware eyeopener!
Sven Polfliet
Sales Engineer
De training van Bart was niet enkel een zeer goede opfrissing, maar leverde ook tal van waardevolle inzichten op. Met de aangeleerde technieken, modellen en begrippen kon ik meteen aan de slag.
Daniel Howett
Coach Klantendienst
Frequently Asked Questions
You may still have questions about how we work or what to expect. Here are the answers to the questions we're asked most often.
What practical results can participants expect from this training?
Participants develop a different approach to communication in the broadest sense of the word, even when situations become difficult or tense. They experience greater calm, increased self-confidence, and a clearer understanding of how to respond rather than simply react. The difference lies in acting consciously: not being at the mercy of the situation or the conversation, but engaging with it deliberately and with curiosity.
The focus is on individual behaviour change, leading to a noticeable improvement in interactions with colleagues, team members, and clients. Many participants notice the difference during the training itself, with those new behaviours becoming firmly embedded through continued practice in the workplace.
The focus is on individual behaviour change, leading to a noticeable improvement in interactions with colleagues, team members, and clients. Many participants notice the difference during the training itself, with those new behaviours becoming firmly embedded through continued practice in the workplace.
Is this training tailored to our organisation and our specific context?
Yes. The content, learning methods, language, and case studies are fully tailored to your organisation and its specific context. Where needed, I take the time to immerse myself in your sector, your roles, or even your workplace. Context shapes how people communicate, collaborate, and make decisions—and that is exactly what shapes the design of every training programme.
Who are your training programmes suitable for—and who are they not?
Our training programmes are designed for anyone who works with people and is willing to reflect on their own behaviour. They are less effective when participants attend only because they are required to and have little or no willingness to engage. We address this openly from the outset.
How do you ensure that learning is applied in the workplace?
Applying new learning in the workplace is central to our approach. Throughout the training, we combine self-awareness with practical exercises based on real-life situations, enabling participants to build confidence through successful experiences. Where appropriate, we provide follow-up support for both participants and the client, identifying together any organisational or contextual barriers that may hinder the transfer of learning into daily practice.
How practical and interactive are your training programmes?
Our training programmes always start from the participants’ own day-to-day reality. We work with their real-life situations, combining reflection, practical exercises, and dialogue. New insights are introduced when they add value—not through classroom-style teaching or PowerPoint-led presentations.
How do you deal with resistance or tension within a group?
Working with resistance is one of our core strengths. We create a safe and neutral environment, acknowledge what is happening, and explore the needs and concerns underlying the resistance. We never force change. Instead, we create the conditions in which participants can move forward at their own pace and take ownership of their learning.
How much time do our people need to commit?
We always work within the time available. There is no fixed format: every programme is tailored to your needs, organisational context, and operational demands. Where it adds value, we combine face-to-face sessions with preparation, digital learning, or phased learning journeys to make the best use of everyone’s time.
What sets BrainTrain apart from other training providers?
Many training programmes focus on skills and techniques. We go a step further by addressing the beliefs, fears, and automatic patterns that shape behaviour. By combining practical skills with deeper behavioural insight, we help people create lasting behaviour change that carries over into their day-to-day work.
How do you measure the impact of your training programmes?
We measure impact through observable changes in behaviour. Throughout the programme, we use participant and client feedback, structured reflection, and behavioural observations to monitor progress. For us, success is not measured by how much participants enjoyed the training, but by the extent to which new behaviours are applied and sustained in the workplace.
What follow-up options are available after the training?
Follow-up is always tailored to the client’s needs. This may include reviewing how learning is being applied in the workplace, exploring specific themes in greater depth, or providing individual coaching. Together, we determine what will add the greatest value within your organisational context.
Ready to make a difference when it matters most?
We’ll be happy to explore your context, challenges, and objectives with you.
Behaviour change doesn't stop after a training programme.
We share insights to help you act with clarity—especially when it matters most.