Make the difference, even when the pressure is on
When we work with others—colleagues, employees, clients—we want to have an impact, to persuade, motivate, and influence. But when things get tense, we often lose our edge. We help leaders and professionals develop behavior that remains effective even under pressure.
Training rarely changes behavior—especially not when the pressure is on.
In practice, people often know exactly what they should do. But in conversations involving resistance, tension, or conflict, they fall back into old patterns.
BrainTrain starts from a simple observation:
sustainable behavioral change only happens when you go beyond techniques.
That is why we don’t just work on visible behavior, but also on the beliefs, fears, and reflexes that drive that behavior.
We make those patterns concrete and trainable, so people learn to make conscious choices—even under pressure.
This results in communication that works, collaboration that grows stronger, and leadership that holds steady when it matters most.
They already made the difference
Where we make the difference
We help individuals and teams grow stronger in situations where communication, leadership, and collaboration are under pressure.
Not just in theory—but visibly in practice.
And we do this in Dutch, English, and French. Both within and outside of Belgium.
And we do this in Dutch, English, and French. Both within and outside of Belgium.
Expertise & Why us?
Why organizations work with us
Many organizations invest in training but see little lasting change. Because insight alone does not change behavior. Certainly not in situations involving pressure or resistance. That is where we make the difference.
We make behavior concrete and trainable—including the underlying patterns that drive it. So that people don’t fall back, but move forward.
We make behavior concrete and trainable—including the underlying patterns that drive it. So that people don’t fall back, but move forward.
OUR GLOBAL COMMITMENT
Our contribution doesn't stop at the workplace
Every day, we work on stronger collaboration, leadership, and behavior within organizations. But real impact doesn’t stop there. That is why we are a member of 1% for the Planet.
Each year, we invest 1% of our revenue in certified projects that protect and restore our planet.
For us, this isn’t a separate effort, but a logical extension of what we do: working on systems—both human and broader—that function sustainably.
Each year, we invest 1% of our revenue in certified projects that protect and restore our planet.
For us, this isn’t a separate effort, but a logical extension of what we do: working on systems—both human and broader—that function sustainably.
Years of expertise
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Professionals trained
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Training sessions delivered
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THE METHOD
How we approach this
1. In-depth intake
We start with a targeted intake to clarify the context, challenges, and objectives. We don't just look at what is visible, but also at what has an underlying impact on collaboration and performance.
2. Targeted training and coaching
We develop and deliver programs that align with real-world practice. The focus is on concrete behavior: practicing, applying, and adjusting in realistic situations, so that new skills continue to work under pressure.
3. Anchoring in practice
After the training, we support the transfer to the workplace. Together, we look at barriers in behavior, culture, and structure, and determine how change can be sustainably anchored.
Sustainable behavioral change requires more than just training
Change often fails to materialize because only one part of the whole is addressed. At BrainTrain, we work on four levels simultaneously to guarantee lasting impact.
Awareness
People understand what drives or holds them back—from beliefs to reflexes.
Behavior
New skills are made concrete and actively practiced in realistic situations.
Culture
Teams develop shared patterns that support change instead of blocking it.
Structure
We look at processes and context that either reinforce or counteract behavior.
What actually changes in the workplace!
In our programs, people work on behavior that is immediately applicable to their daily work.
From difficult conversations to collaborating under pressure—this is what it looks like in practice.
Handling difficult conversations without avoidance
Communicating clearly, even in the face of resistance
Taking the lead without losing control
Collaborating when tensions rise
OUR GROWTH ACCELERATORS
The people behind BrainTrain
Our trainers bring together expertise and practice.
They help people develop behavior that works—especially when the pressure is on.
Bart Provost
Senior Trainer - Certified Mediator
Bart's passion is guiding people toward a more conscious and effective way of functioning—in terms of leadership, negotiation, and conflict management, and naturally, in the field of communication as well. Because every story begins with communication.
Bart Provost
Senior Trainer - Certified Mediator
Bart's passion is guiding people toward a more conscious and effective way of functioning—in terms of leadership, negotiation, and conflict management, and naturally, in the field of communication as well. Because every story begins with communication.
Ils Sanders
Learning Architect - Accredited Mediator
Together with you, Ils sharpens the learning objectives for your team within the organization. Her focus during facilitation is on defining shared challenges, devising creative solutions, and ensuring individual accountability in execution.
Ils Sanders
Learning Architect - Accredited Mediator
Together with you, Ils sharpens the learning objectives for your team within the organization. Her focus during facilitation is on defining shared challenges, devising creative solutions, and ensuring individual accountability in execution.
Evelyn Elaut
Backoffice Wizard
An administrative all-rounder with a hands-on mentality and a healthy dose of entrepreneurial creativity. If the answers are not readily available, she will work with you to find them. Please do not hesitate to contact her with any comments, questions, or compliments. At your service.
Evelyn Elaut
Backoffice Wizard
An administrative all-rounder with a hands-on mentality and a healthy dose of entrepreneurial creativity. If the answers are not readily available, she will work with you to find them. Please do not hesitate to contact her with any comments, questions, or compliments. At your service.
Lisbeth Peeters
Trainer - Coach
For Lisbeth, it all begins with awareness. She excels at developing, stimulating, and expanding awareness, with a particular strength in doing so from the inside out.
Lisbeth Peeters
Trainer - Coach
For Lisbeth, it all begins with awareness. She excels at developing, stimulating, and expanding awareness, with a particular strength in doing so from the inside out.
Maya Baaij
Trainer - Coach
Keywords for Maya are connection, awareness, and growth, in both theory and practice. She trains, coaches, and facilitates groups and individuals with trust and collaboration, utilizing expertise and "below the surface" observations to achieve their learning objectives.
Maya Baaij
Trainer - Coach
Keywords for Maya are connection, awareness, and growth, in both theory and practice. She trains, coaches, and facilitates groups and individuals with trust and collaboration, utilizing expertise and "below the surface" observations to achieve their learning objectives.
Linda Mahrach
Project Management Consultant - Trainer
Linda Mahrach
Project Management Consultant - Trainer
IMPACT IN PRACTICE
What do participants say?
Real experiences from participants after our programs—and the difference it makes in the workplace.
Ik klopte bij Bart aan om beter feedback te kunnen geven. Mijn verwachtingen werden volledig ingelost en zelfs overtroffen. Bart leerde mij verschillende technieken om mijn emoties de baas te blijven, helder te communiceren en ervoor te zorgen dat anderen zich niet opwinden bij negatieve feedback.
Krystyna Krywen
Language Consultant
Bart is een enthousiaste trainer die origineel en verrassend uit de hoek komt. Bovendien is hij als coach empathisch, doelgericht en to the point. Hij weet moeiteloos mensen te motiveren om aan hun persoonlijke ontwikkeling te werken.
Sabine Ballet
HR & Office Manager
Bart is een zeer competente trainer en coach die in staat is om de aandacht te trekken van een veeleisend en kritisch publiek. Hij is enthousiast, creatief en gepassioneerd door zijn vak. Daarnaast heeft hij een goed gevoel voor humor en werkt hij klantgericht. Zijn trainingen zijn een aanrader!
Fabienne Renders
Learning & Development Consultant
Bart slaagt erin om complexe relaties op de werkvloer snel en correct in te schatten en doet dit op een bijzonder integere manier. Hij reikt concrete tools aan om het maximum uit een situatie of organisatie te halen. Bart verpersoonlijkt de combo van analytisch denken en creativiteit perfect.
Veroniek De Mulder
CEO
Als manager wou ik meer inzicht krijgen in de verhoudingen tussen collega's en leidinggevenden en duidelijke richtlijnen leren geven. De opleiding van Bart heeft me geholpen om heldere structuren op te bouwen en het overzicht te bewaren met oog op ‘change’. Ook heb ik de kracht van empathie leren toepassen. Een ware eyeopener!
Sven Polfliet
Sales Engineer
De training van Bart was niet enkel een zeer goede opfrissing, maar leverde ook tal van waardevolle inzichten op. Met de aangeleerde technieken, modellen en begrippen kon ik meteen aan de slag.
Daniel Howett
Coach Klantendienst
Frequently Asked Questions
You may still have questions about how we work or what you can expect. Here, we answer the most important ones.
What are the concrete practical results of this training?
Participants will approach their communication with others differently in the broadest sense of the word, even when situations become difficult or tense. They experience more calm and self-confidence, and have a better understanding of what to do instead of simply reacting to events. The difference lies in conscious action: not being at the mercy of the situation or the conversation, but engaging with it actively and curiously. The focus is on individual behavioral change, which has a visible impact on interactions with colleagues, employees, and clients. Participants often notice a difference during the training itself, which is then further reinforced through practical application.
Is this training adapted to our context and reality?
Yes. Content, methods, language, and cases are fully tailored to the organization’s context. Where necessary, I explicitly immerse myself in the sector, the role, or the workplace itself. Context determines how people communicate and make decisions, and therefore determines how a training program is designed.
Who is your training suitable for (and who is it not)?
Our training programs are suitable for anyone who works with people and is willing to examine their own behavior. They are less effective when participants are under heavy pressure to attend and show no willingness to open up. We address this explicitly.
How do you ensure that what is learned is applied in the workplace?
Transfer is central. We work on awareness and practice with real-life situations during the training, so that participants gain successful experiences. Where possible, we provide follow-up with participants and the client, and together we examine which contextual obstacles might hinder practical application.
How practical and interactive is the training?
The training always starts from the participants’ reality. We work with their own cases, combine reflection with practice and dialogue, and only introduce insights when they are needed. It is not a classroom-style transfer of theory or a PowerPoint-driven training.
How do you handle resistance or tension within the group?
Dealing with resistance is a core competency. We create safety and neutrality, name what is happening, and investigate the needs behind the resistance. We do not force anything, but create space so that participants can move forward again and take responsibility for their own learning process.
How much time does this require from our people?
We always start from what is feasible within the available time. There is no fixed format: we adapt to needs, context, and workload. Where meaningful and desirable, we supplement physical sessions with preparation, digital elements, or phased trajectories to use time efficiently.
What makes BrainTrain different from other providers?
We do not work with tricks or imposed behavior. We also look “below the waterline” at beliefs, fears, and automatic patterns that block new behavior. As a result, people dare and are able to apply what they have learned outside the training, in their actual work situation.
How do we evaluate or measure the impact of the training?
Impact becomes visible in behavior. We work with observations from the client and participants, targeted reflection questions, and feedback during the training. Satisfaction is a starting point, but more important is whether people feel confident enough to effectively apply the new behavior.
What follow-up steps are possible after the training?
Follow-up steps are always discussed with the client. This could be a debriefing on transfer, additional depth on specific themes, or individual coaching. The client decides what is desirable and feasible within their own context.
Ready to make a difference when it matters most?
We are happy to think along with you about your context, challenges, and objectives.
Not a standard solution, but a targeted approach that works in practice.
Behavioral change doesn't stop after a training session.
We share insights that help you continue to act with clarity—especially when it matters most.