Want to secure greater commitment from your client? Act like a strong leader!
Absolutely—you can apply leadership methodologies within a client context to win more commitment from your customer! If we define leadership as engaging others in the realization of your goals, then it naturally applies to leadership toward both employees and clients. With both employees and clients, you must navigate toward your goal through ‘social complexity.’ After […]
Download your handy quick reference guide for receiving feedback
Download your handy quick reference guide here for receiving (negative) feedback, including a description of the three strategies. Two of these are best avoided, while one is the most effective way to handle unpleasant, negative feedback.
Micro-training: How do I best react to negative feedback?
What if you receive negative feedback or criticism? Do you act on it? Or do you let it all pass you by? A simple technique indicates which strategy is successful and which strategies are not. You can respond with ‘walls’, ‘no boundaries’, or ‘boundaries’. Three strategies that each have their own outcome. Download a handy […]
Micro-training: How should I respond to negative feedback?
What if you receive negative feedback or criticism? Should you do something with it? Or do you let it all pass you by? A simple technique indicates which strategy is successful and which strategies are not. You can respond with ‘walls’, ‘no boundaries’, or ‘boundaries’. Three strategies that each have their own outcome. #feedback #negativefeedback […]
Leadership Journey in the Faroe Islands
aboard the tall ship Saeftinghe for executives and entrepreneurs with staff You know … that true leadership with impact starts with personal leadership; you manifest who you are that traditional methods often fall short of achieving the genuine commitment of your people that to help your people grow, you must also actively grow as a […]
Diversity Policy? Scrap It!
Diversity Policy? Scrap It! Or at least, if it were up to Yasmina Fadli. She would prefer to remove the word ‘diversity’ from the dictionary for good. According to her, the term emphasizes fragmentation rather than unity. Yasmina resolutely chooses Personal Leadership as the lever for greater inclusion in the labor market. The various governments […]
(VIDEO) Impeccable LeaderShip clearly explained in 10 minutes
Would you like to grasp the essence of Impeccable LeaderShip (ILS) in just 10 minutes? Then this video is for you. Learn how ILS provides you as a leader with a compass to accurately assess any situation and select the appropriate intervention that drives your employees toward the most optimal level of intrinsic engagement and […]
(VIDEO) What is rapport in communication?
Rapport is a concept frequently used in communication. This video explains exactly what it is and the different types of rapport that exist. https://youtu.be/lRiUvfNhD5Q?si=Oyn2frUjS8dbzxV2 Transcript In many communication training sessions, people talk about rapport. But Bart, what exactly is rapport? Rapport; there isn’t really a direct synonym for it, as it is originally a loanword. […]
(VIDEO) Think twice before organizing a meeting
Why do we actually meet? And when we do, how do we ensure it runs efficiently? Kevin Van der Straeten from Eventplanner discusses this with expert Bart Provost. The video in 5 takeaways Start thinking fundamentally differently about meetings and why we organize them in the first place A meeting is a means, not an […]
(VIDEO) A compromise is not necessarily the best solution
We often think that a compromise is the most ideal solution for a negotiation. Not so! https://youtu.be/Yt419sdUBJw?si=sMrWJgqJViTBTAZK Transcript Kevin Bart Provost believes that the worst outcome of a negotiation is a compromise. Bart, why do you consider that the worst possible outcome of a negotiation? Bart A compromise is often called a lose-lose, meaning a […]