{"id":3083,"date":"2025-01-23T23:32:00","date_gmt":"2025-01-23T23:32:00","guid":{"rendered":"https:\/\/braintrain.be\/uncategorized\/braintrain-now-also-has-two-certified-mediators-in-social-affairs-labor-relations-in-house\/"},"modified":"2026-07-06T07:52:53","modified_gmt":"2026-07-06T07:52:53","slug":"braintrain-now-also-has-two-certified-mediators-in-social-affairs-labor-relations-in-house","status":"publish","type":"post","link":"https:\/\/braintrain.be\/en\/uncategorized\/braintrain-now-also-has-two-certified-mediators-in-social-affairs-labor-relations-in-house\/","title":{"rendered":"BrainTrain now also has two certified Mediators in Social Affairs (labor relations) in-house."},"content":{"rendered":"\t\t
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From now on, you can also turn to us for mediation between individuals or parties in the workplace. Because where there is no wind, there is no movement… <\/p>

Below, we provide a few tips for when you identify conflicts in the workplace:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# Stay away from positions and stances\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Help people articulate their underlying interests rather than defending specific positions with (counter)arguments. And, of course, perform the same exercise for yourself if you are a party involved. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# Be compassionate\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Welcome to the club of real human beings. People simply have their buttons pushed, feel backed into a corner, unheard, unseen, or aggrieved… and then react emotionally. Look past that emotion to the person behind it. Do not take emotions personally; instead, observe them with compassion and without judgment. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# Do not expect reconciliation while emotions are running high\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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People want to be understood first. Sometimes, they even need help to better understand themselves. They must first be ‘grounded,’ so to speak, long before you can expect them to be open to another’s perspective. Tip: stop transmitting and start receiving. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# Cold and hot conflicts\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Make no mistake. Cold conflicts (conflict-avoidant behavior, not hot-headed, more ‘below the surface’) are no less damaging to the relationships in your organization or team than hot conflicts (heated, loud, highly visible). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# No one has a monopoly on the Truth\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Every party has their own perception and experience of the conflict, which is true from their own position. It is necessary to gather all perspectives to gain a better understanding\u2014even if a perspective contradicts your own perceptions and value judgments. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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# Even mediation has its limits\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Sometimes a conflict has escalated too far even for mediation to be effective. In such cases, the organization or hierarchy must establish a clear framework that sets definite boundaries for the parties involved. <\/p>

And there are so many more insights into conflict management and mediation…In any case, if a situation is truly too challenging to handle yourself, reaching out to a mediator is a wise choice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

From now on, you can also turn to us for mediation between individuals or parties in the workplace. Because where there is no wind, there is no movement… Below, we provide a few tips for when you identify conflicts in the workplace: # Stay away from positions and stances Help people articulate their underlying interests […]<\/p>\n","protected":false},"author":2,"featured_media":3084,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-3083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/comments?post=3083"}],"version-history":[{"count":2,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3083\/revisions"}],"predecessor-version":[{"id":3086,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3083\/revisions\/3086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/media\/3084"}],"wp:attachment":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/media?parent=3083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/categories?post=3083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/tags?post=3083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}