{"id":3031,"date":"2024-05-05T23:40:00","date_gmt":"2024-05-05T23:40:00","guid":{"rendered":"https:\/\/braintrain.be\/uncategorized\/want-to-secure-greater-commitment-from-your-client-act-like-a-strong-leader\/"},"modified":"2026-07-06T07:52:09","modified_gmt":"2026-07-06T07:52:09","slug":"want-to-secure-greater-commitment-from-your-client-act-like-a-strong-leader","status":"publish","type":"post","link":"https:\/\/braintrain.be\/en\/uncategorized\/want-to-secure-greater-commitment-from-your-client-act-like-a-strong-leader\/","title":{"rendered":"Want to secure greater commitment from your client? Act like a strong leader!"},"content":{"rendered":"\t\t
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Absolutely\u2014you can apply leadership methodologies within a client context to win more commitment from your customer!<\/p>

If we define leadership as engaging others in the realization of your goals, then it naturally applies to leadership toward both employees and clients.<\/p>

With both employees and clients, you must navigate toward your goal through ‘social complexity.’ After all, realizing a goal together is complex, in the sense that there are many factors involved. Everyone has their own convictions and opinions, their own background, and their own interests and values. Realizing a goal together therefore means moving away from separate viewpoints toward a single engagement that serves common interests.<\/p>

In recent years, BrainTrain has helped VDAB achieve stronger commitment and engagement with its job-seeking clients. We did this by deploying Impeccable Leadership as a leadership methodology, specifically applied to a challenging client context.<\/p>

Below, I provide some valuable tips if you would like to get started with this yourself.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# Be firm (clear) on the content while remaining soft on the person.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# The framework is never negotiated; everything within the framework is negotiated to the maximum.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# Connection is a necessary prerequisite for obtaining commitment from the other person.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# Connecting with the other person is not only relational but also substantive (e.g., providing the right information or a clear framework, and offering the right support).<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# Establishing a connection is not the same as agreeing with the other person.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# To truly connect, you must be able to (temporarily) set aside your own ego and your own sense of being right.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# To gain commitment, you must first listen and ask about the other person's interests before sharing your own\u2014stop transmitting, start receiving.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# A true commitment for both parties is a win-win within the established framework.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# If you hand over a solution on a silver platter or push it through, the other person falls back into 'reactivity' and you will not get a genuine commitment.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t# Once the other person has given their commitment, it does not mean you can sit back and relax. You take a step back, but you keep your eye on the compass.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Absolutely\u2014you can apply leadership methodologies within a client context to win more commitment from your customer! If we define leadership as engaging others in the realization of your goals, then it naturally applies to leadership toward both employees and clients. With both employees and clients, you must navigate toward your goal through ‘social complexity.’ After […]<\/p>\n","protected":false},"author":2,"featured_media":3033,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-3031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/comments?post=3031"}],"version-history":[{"count":2,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3031\/revisions"}],"predecessor-version":[{"id":3037,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/posts\/3031\/revisions\/3037"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/media\/3033"}],"wp:attachment":[{"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/media?parent=3031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/categories?post=3031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/braintrain.be\/en\/wp-json\/wp\/v2\/tags?post=3031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}